(no subject)
Aug. 27th, 2004 01:11 pmDeja-stupidity.
Posted at: http://www.quicktopic.com/23/H/g8LpUdPHsfmXd/p52
Date: 8/24/03
My cousin went back to college this weekend. Her RA came barrelling into her dorm room, unplugged her computer from the network, UNINSTALLED her norton antivirus, deleted a couple of files, INSTALLED McAfee (from CD, without updating), and left without so much as a by-your-leave. The cousin was apparently unable to defend her laptop from the RA. *sigh*
Guess who got to spend three hours on the phone today fixing the problem (The RA deleted system32.exe without cleaning the registry so that the cousin got a file-missing error every time she booted the computer and the cousin wanted Norton back) following a frantic phone call from the mother of the cousin? This, by the way, is the cousin who spent her summer candystriping in a maternity ward and informed me that her goal in life was to 'have lots and lots of babies'.
My first thought on hearing *that* was "And why are we sending you to college? You don't need a degree to be a broodmare." I did not share this thought with the cousin. Instead I walked her through uninstalling McAfee, downloading another copy (she couldn't find the disks it came on) of Norton, and installing that. I also instructed her about updates for her OS and for her antivirus and got those set up, hooked her up with a spyware cleaner, ran that, bookmarked symantec.com/avcenter for her, ran hijackthis and cleaned up her registry, and otherwise made myself useful in a computer-tech-support capacity.
Guess, just guess, who called me this morning. Guess why she called.
Posted at: http://www.quicktopic.com/23/H/g8LpUdPHsfmXd/p52
Date: 8/24/03
My cousin went back to college this weekend. Her RA came barrelling into her dorm room, unplugged her computer from the network, UNINSTALLED her norton antivirus, deleted a couple of files, INSTALLED McAfee (from CD, without updating), and left without so much as a by-your-leave. The cousin was apparently unable to defend her laptop from the RA. *sigh*
Guess who got to spend three hours on the phone today fixing the problem (The RA deleted system32.exe without cleaning the registry so that the cousin got a file-missing error every time she booted the computer and the cousin wanted Norton back) following a frantic phone call from the mother of the cousin? This, by the way, is the cousin who spent her summer candystriping in a maternity ward and informed me that her goal in life was to 'have lots and lots of babies'.
My first thought on hearing *that* was "And why are we sending you to college? You don't need a degree to be a broodmare." I did not share this thought with the cousin. Instead I walked her through uninstalling McAfee, downloading another copy (she couldn't find the disks it came on) of Norton, and installing that. I also instructed her about updates for her OS and for her antivirus and got those set up, hooked her up with a spyware cleaner, ran that, bookmarked symantec.com/avcenter for her, ran hijackthis and cleaned up her registry, and otherwise made myself useful in a computer-tech-support capacity.
Guess, just guess, who called me this morning. Guess why she called.
no subject
Date: 2004-08-27 03:20 pm (UTC)no subject
Date: 2004-08-27 03:51 pm (UTC)I am not sure what part of "Do not let anyone touch the computer for any reason at all" she failed to understand, but honestly, if the damn girl didn't look like me, I'd swear they got her under a cabbage leaf.
no subject
Date: 2004-08-28 12:10 pm (UTC)Changeling? Elves are techno-illiterate. I'm sure I read that somewhere.
ducks flying objects