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Aug. 27th, 2004 01:11 pmDeja-stupidity.
Posted at: http://www.quicktopic.com/23/H/g8LpUdPHsfmXd/p52
Date: 8/24/03
My cousin went back to college this weekend. Her RA came barrelling into her dorm room, unplugged her computer from the network, UNINSTALLED her norton antivirus, deleted a couple of files, INSTALLED McAfee (from CD, without updating), and left without so much as a by-your-leave. The cousin was apparently unable to defend her laptop from the RA. *sigh*
Guess who got to spend three hours on the phone today fixing the problem (The RA deleted system32.exe without cleaning the registry so that the cousin got a file-missing error every time she booted the computer and the cousin wanted Norton back) following a frantic phone call from the mother of the cousin? This, by the way, is the cousin who spent her summer candystriping in a maternity ward and informed me that her goal in life was to 'have lots and lots of babies'.
My first thought on hearing *that* was "And why are we sending you to college? You don't need a degree to be a broodmare." I did not share this thought with the cousin. Instead I walked her through uninstalling McAfee, downloading another copy (she couldn't find the disks it came on) of Norton, and installing that. I also instructed her about updates for her OS and for her antivirus and got those set up, hooked her up with a spyware cleaner, ran that, bookmarked symantec.com/avcenter for her, ran hijackthis and cleaned up her registry, and otherwise made myself useful in a computer-tech-support capacity.
Guess, just guess, who called me this morning. Guess why she called.
Posted at: http://www.quicktopic.com/23/H/g8LpUdPHsfmXd/p52
Date: 8/24/03
My cousin went back to college this weekend. Her RA came barrelling into her dorm room, unplugged her computer from the network, UNINSTALLED her norton antivirus, deleted a couple of files, INSTALLED McAfee (from CD, without updating), and left without so much as a by-your-leave. The cousin was apparently unable to defend her laptop from the RA. *sigh*
Guess who got to spend three hours on the phone today fixing the problem (The RA deleted system32.exe without cleaning the registry so that the cousin got a file-missing error every time she booted the computer and the cousin wanted Norton back) following a frantic phone call from the mother of the cousin? This, by the way, is the cousin who spent her summer candystriping in a maternity ward and informed me that her goal in life was to 'have lots and lots of babies'.
My first thought on hearing *that* was "And why are we sending you to college? You don't need a degree to be a broodmare." I did not share this thought with the cousin. Instead I walked her through uninstalling McAfee, downloading another copy (she couldn't find the disks it came on) of Norton, and installing that. I also instructed her about updates for her OS and for her antivirus and got those set up, hooked her up with a spyware cleaner, ran that, bookmarked symantec.com/avcenter for her, ran hijackthis and cleaned up her registry, and otherwise made myself useful in a computer-tech-support capacity.
Guess, just guess, who called me this morning. Guess why she called.
