Ugh, I know we've had that battle with my partner, trying to get copies of his MRI results and things like that. Like... I get that I'm not trained to read the image, and most people do likely need help interpreting what it means or what they're seeing. Some people ARE capable of reading those images, or want to be able to have them as part of their medical record for a potential future medical professional to be able to view. Once you've paid for those tests, access to the results should absolutely be yours! UGH.